Betrick D. rated Rich Holsman 5.0 stars: As first time home buyers, we knew so little about the financial side. After coming in contact with Rich, he has helped us understand all the numbers in the process. He takes the time to explain to us like what is included in our monthly payment or explain to us breakdown of all the numbers in an estimate statement which is really helpful. And not only that Rich goes beyond taking care of his client and doing what's right . Lucina I. rated Rich Holsman 5.0 stars: We are first time home buyers, in the beginng we were very skeptical on who our lender was going to be. And when we got referred to Rich, we started with little to know about the finanical side. Working with Rich, we have learned alot throughout the process, he takes the time to explain to us every detail over the phone and even through text ( very helpful for those that process things more slowly and would rather read to understand). Thank you Rich ! Christopher W. rated Rich Holsman 5.0 stars: Rich was a great communicator and easy to work with in getting out deal done Hebatallah S. rated Rich Holsman 5.0 stars: Very professional and prompt service. Guided me step by step through the loan process with thorough explanations and transparency. Always available and responds to questions. Trayfen O. rated Rich Holsman 5.0 stars: Quick to respond and help with issues! Oscar Y. rated Rich Holsman 5.0 stars: Good communication and service, everything was so smooth Jeffrey N. rated Rich Holsman 4.83 stars: .......... Bryana H. rated Rich Holsman 5.0 stars: Michael and Abigale are AMAZING! Their dedication and ambition to help their clients succeed is top notch! Would recommend them over and over again! Travis R. rated Rich Holsman 4.66 stars: Very kind and inviting. They treat you like a friend not just a customer Jammie J. rated Rich Holsman 5.0 stars: Michael was so great to work with. We had great communication and worked well with each other. I use this file as a testimony to new prospects as to why they should work with Bay Equity. Our client Toni had been through so much personal adversity. There was an issue when her file went in for underwriting, that is when Michael and Abby went above and beyond to fund a way to make it work. Most other lenders would have just said it wouldn't work, but Michael and Abby truly cared about our client and that was amazing to witness.