Jacob C. rated Doug Jacobson 5.0 stars: He was very knowledgeable in many aspect! i truly feel like he helped me explore my options to get me the best deal. Daniel B. rated Doug Jacobson 5.0 stars: Doug was extremely helpful and patient throughout the process - always took the time to speak with us on the phone and explain (and re-explain) any detail or concern we had. He demonstrated flexibility and understanding to help us get the mortgage we needed. In a hectic process, he was always the calm, rational voice. Highly recommended! Amy S. rated Doug Jacobson 5.0 stars: Consistent communication and support . Brian S. rated Doug Jacobson 5.0 stars: The communication and speed of the experience Marshall H. rated Doug Jacobson 5.0 stars: Doug is very creative and was eager to meet where I am at and helpful in getting me and my family to our goals. Instead of telling me what was not possible, he was able to tell me how something could be possible. Morgan W. rated Doug Jacobson 5.0 stars: Doug was very communicative and thorough throughout our whole process. He was available via text or call to answer any questions and helped guide my husband and I through the lending process. We are first time home buyers, so the process can feel confusing and overwhelming. But Doug was a great sounding board and did his best to get us the most accurate information. We really enjoyed working with Doug! Cynthia H. rated Doug Jacobson 5.0 stars: Doug and his team are top notch. Prompt responses to phone calls, texts or email. Great communication and easy to understand explanations during the process of refi, as well as finding us a decent rate and low closing costs. David H. rated Doug Jacobson 4.16 stars: Knowledge of the process Marcus M. rated Doug Jacobson 5.0 stars: Doug was very accessible and answered tons of questions. He made the process very easy. Eugeni G. rated Doug Jacobson 5.0 stars: Working with Doug on buying out first home was just simply amazing. He went above and beyond with finding the right loan that fits us and the entire process as we didn't know what to expect going into this. All of our questions and concerns , no matter how small were answered right away. It has been a true pleasure working with Doug and his entire team on making our dream come true.