Find a Loan Officer in Washington
What Washington Customers Are Saying
Eveerything was on point. Communication was excellent and the process was super easy.
Joshua always kept me apprised of all of the updates as we worked through the complex process of buying my home He is very knowledgeable and professiona. I highly recommend!!
Eduardo G.
Benton City, WA
Verified Customer
September 20, 2026
Loan officer: Josh McKenzie · Kennewick, WA
It went very smoothly and quickly . It was all electronic which was great since we are out of state
Peter F.
Puyallup, WA
Verified Customer
September 15, 2026
Loan officer: Casey Granston · Seattle, WA
My wife and I couldn’t be happier with our experience with Joshua McKenzie and the entire Lower Mortgage team. From the very beginning, Joshua was incredibly professional, knowledgeable, patient, and responsive. He took the time to explain everything clearly, answered all of our questions, and made …sure we felt comfortable and confident throughout the entire process. What really stood out to us was how much Joshua genuinely cared about helping us achieve our goals. He kept us updated, stayed on top of every detail, and made what could have been a stressful process feel smooth and straightforward. We always felt like we were in good hands. My wife and I are extremely grateful for Joshua’s hard work and dedication. We would highly recommend him to anyone looking for someone they can trust with such an important decision. Outstanding service, excellent communication, and a truly great experience from start to finish!
Roman S.
Kennewick, WA
Verified Customer
September 10, 2026
Loan officer: Josh McKenzie · Kennewick, WA
Sean and Sharnon are great. I am happy to work with them. They are very helpful and I had a great experience for the first time home buyer.
Rungnapa M.
Snohomish, WA
Verified Customer
August 28, 2026
Loan officer: Sean Antonius · Seattle, WA
Professional and very helpful
Josh and Antia with Lower Mortgage where so great to work with and made communication wonderful. Both were willing to be there for me even after hours knowing my work schedule which I truly appreciated very much. Their willingness to help along the many steps through the process of buying and …selling a home, I plan to reach out again in the future if that time comes. A big THANK YOU for everything that you both have done for me and with kindness and professionalism. Thank you so much!
Crissy R.
Benton City, WA
Verified Customer
August 6, 2026
Loan officer: Josh McKenzie · Kennewick, WA
Casey explain the process every step of the way & answered every question we had. He was thoughtful of us & we appreciated it.
Kimberly F.
Federal Way, WA
Verified Customer
July 31, 2026
Loan officer: Casey Granston · Seattle, WA
Casey is always great to work with!
He was very open and honest about our options and made our dreams a reality by helping us in this process. Answered every question very quickly(trust there was a lot haha) and was always very friendly and polite. Kept us informed and responsible every step of …the way and was understanding that this was a first time experience for us. 10/10 would recommend
He answered every question I had and responded very quickly to all messages. He called often with updates on where we were in the process and what would happen next. The communication made the process much less stressful! Casey and his team were AMAZING!
Clear, professional, timely. Greatest experience!