Meet the Team
Teams at this Branch (1)
What West Oak Street Customers Are Saying
You are fantastic easy to talk with on anything needed and very responsive
melanie and terry were very helpful during the whole process!
Natalie D.
Lake Placid, FL
Verified Customer
October 15, 2026
Loan officer: Melanie Brown · Arcadia, FL
Melanie and her team make you feel like family on top their expertise and guidance through out all the decisions to be made in a loan process.
Melanie managed the entire process all the way. We set the closing date and it felt everything was on auto pilot. Very reponsive, excellent staff. I would always use Melanie and her team again.
Excellent communication
Wendy T.
Punta Gorda, FL
Verified Customer
October 3, 2026
Loan officer: Jacqualine Wolcott · Arcadia, FL
This was my first time purchasing a home. Melanie and her team made it less stressful. Very thorough and answered all of my questions! As a first time homebuyer, I can say it was a smooth process. Definitely recommend! Thank you to these lovely group of …ladies for helping me out!
Everybody was very friendly, nice and helpful.
Heather F.
Arcadia, FL
Verified Customer
September 16, 2026
Loan officer: Melanie Brown · Arcadia, FL
Jackie is great. Does everything she says she is going to do and gets the job done in timely order. And she cares about your housing future
Michael S.
North Port, FL
Verified Customer
September 8, 2026
Loan officer: Jacqualine Wolcott · Arcadia, FL
They made the entire home-buying process feel smooth and stress-free from beginning to end. Any questions we had were always answered quickly, and they were consistently available whenever we needed guidance or clarification. They made us feel comfortable, supported, and confident throughout the …entire process. They also took the time to work with our budget and help us find an option that worked best for our family. We truly appreciate all of their hard work, patience, and dedication in helping us become homeowners. We couldn’t have asked for a better lending team and would highly recommend them to anyone looking to purchase a home!
Guadalupe M.
Wauchula, FL
Verified Customer
September 7, 2026
Loan officer: Melanie Brown · Arcadia, FL
My experience was overall great Jacqueline did an awesome job breaking down terms that I did not understand. She is very professional and made me feel comfortable. I was excited to meet her in person and thank her for all her hard work.
Benita V.
Wauchula, FL
Verified Customer
September 2, 2026
Loan officer: Jacqualine Wolcott · Arcadia, FL
Keeping me up to date and helped make the process smoother than what i thought it would be.
Travis B.
Punta Gorda, FL
Verified Customer
August 14, 2026
Loan officer: Jacqualine Wolcott · Arcadia, FL
She Made everything extremely easy and answered every question we had no matter the time of day. Would definitely recommend.
Justin Y.
Arcadia, FL
Verified Customer
August 11, 2026
Loan officer: Jacqualine Wolcott · Arcadia, FL